Tag: "Data Protection Management"

Top 10 Reasons to Use IBM for VM Deployments


 

IBM @ VMworld 2011

After a full first day at VMworld, I started to think more about IBM and their technology solutions that help customers in a VMware environment.  Here is a top ten list of things to consider when looking at a VMware implementation and how IBM can help.

#1 Integration

VMware is playing Switzerland and ensuring all vendors are on a level playing field, so when other vendors state that they have “better” or “closer” technology integration than other vendors its probably not true.  Some vendors may not choose to integrate with certain things, but rest assured, all of   VMware’s APIs are open to all vendors.  Take a look and see how IBM is providing plug-ins for vSphere, SRM, and VAAI in XIV as well as other storage platforms.

#2 Ease of Use

IBM has seen, firsthand, a number of our customers switch from different competitive platforms to XIV because of the simplicity of the XIV solution.  A large manufacturer is one example of a customer who is provisioning new VMware instances in less than five minutes with XIV. 

Another XIV customer, who is a very experienced storage administrator, saw the XIV GUI and quoted "I don't get it (XIV GUI).  It can't be that easy.  Either I'm missing something or they are not showing me everything."  Well, the reality is, it is that easy and that interface is prolific throughout the IBM storage portfolio including the Storwize V7000 and SVC.

#3 Storage Efficiency

Probably one of the most important topics this year is Storage Efficiency and IBM is a leader in this department.  The N-Series with the Real-time Compression appliance can reduce the VMware storage footprint up to 75%.  Users tell us that by implementing VMware, their storage footprint has grown by as much as 4x.  Therefore their overall IT budgets didn’t get better, the dollars just shifted from servers to storage.  IBM’s Real-time Compression users can save up to 75% without any performance impact.  Additionally, Real-time Compression is the only compression technology that works in conjunction with deduplication, compressing the data before it is dedplicated, giving an added benefit to the technology.

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Data Protection, Retention and Archive Starts with Data Value


 It feels good to open up the blogging again to new topics, especially ones I am intimately familiar with.  (But have no fear, there will be references to primary storage optimization / compression.)

This weekend I had an interesting conversation with my Dad.  We were discussing backup.  My dad basically runs IT for the State of Maine.  The State of Maine uses CommVault backup software.  So I posed the question to him, “What would it take for you to rip out CommVault and replace it with another solution.  He thought about it for a moment and replied “I wouldn’t”.  His answer came down to a couple of reasons.

First was the expense.  It’s not just about buying the new software, it would be training people to run the new software and it would be about throwing away the massive investment they have in their existing product as well as converting all the years of backup takes created with one software to the new software.  This is one of the biggest things vendors forget when trying to sell a customer on their backup software.

Second was the fact that, feature for feature, the top 5 traditional backup software products are not really that different from one another.  Sure, I do agree that some products have features that others don’t, and others products have features that work better than others, but in reality, the delta is so small and the workarounds are so simple it doesn’t really matter.  Unless your replacing traditional backup software with an evolutionary source based data deduplication software (which is only applicable for some environments) there is no advantage to switching software.

The challenge is if Data Protection is still one of the biggest and most expensive pain points within IT, how do the problems get resolved if replacing the software controlling it all is too costly to change?

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A Blueprint for Primary Storage Optimization


During the past three to four months the storage industry has seen a spike in the number of reports, white papers and news articles surrounding the evolution of primary storage technology, capacity optimization (it is 2010’s Hottest Storage Technology).

The reason this technology is getting a lot of ‘air play’ these days is due to the fact that this technology is so critical to help control the growth and costs of storage.  In 2010 the EMC sponsored IDC Report The Digital Universe Decade - Are You Ready? was release and stated that:

  • In 2009, amid the “Great Recession,” the amount of digital information grew 62% over 2008 to 800 billion gigabytes (0.8 Zettabytes).
  • The amount of digital information created annually will grow by a factor of 44 from 2009 to 2020…

The folks at Wikibon also released an info graph that exposes the true explosion of data.

Information Explosion & Cloud Storage
Via: Wikibon

When you combine storage capacity (and the foot print it takes up) along with the power it takes to run it and cool it as well as the human resource it takes to manage it, you soon realize we cannot keep ‘just adding more cheap disk’ in an effort to manage the storage demands.  High Tech companies with high tech labs are also telling IT that ‘they are out of tricks’ when it comes to the ability to continue deliver disk drive that double capacity every 18 months.  It is for these reasons that primary storage optimization technologies have stepped into the ‘lime light’ as it serves as a means to help control the growth of primary storage including the foot print, power, cooling and man power required to manage it.

However, as we all know in IT, no two environments are the same and what may be good for one may not be good for another.  When looking at primary storage optimization there seem to be a number of available technologies and ways to deploy these technologies and the key question is what is right for ‘my’ environment.

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A Data Protection Reference Architecture – The Final Chapter


The Architecture

This ‘architecture’ diagram, as you can see, is not a typical architecture diagram, but hopefully it can be used to align your business and business objectives with the technologies that are available and can best be applied to solve your issues helping to balance, cost, complexity and compliance.

This diagram can also be used to do a couple of other things.  It can help you begin to classify your data and align your  data to your business objectives.  It also lets you begin to identify what data or data services in your environment that may be more important to you than others and based on this help you to choose areas you may want to outsource or move to the cloud.

As you can tell, there really is not one solution for meeting all your data protection needs.  The challenge comes with managing multiple solutions in an effort to meet your business objectives.  While there are only a few technologies available that allow you to manage your environment across all your RPOs and RTOs, it is important that I point out EMC’s NetWorker is able to do this, centralizing your data protection infrastructure  for ease of management.  It allows you to manage traditional backup, source based deduplicated backup with Avamar, CDP with RecoverPoint, as well as the EMC disk libraries and tape where the data is stored.  Now, I am not saying that NetWorker solves all of your data protection challenges, nor am I suggesting that replacing one traditional backup technology for another is the right answer, but what I am saying is that if you’re looking to have all the feature functionality required to meet all your business objectives and you want easier management, NetWorker is one avenue to get you there.  Additionally, the underlying image of the triangle represents data protection management.  Putting all the new technology in place is one thing, managing it, and ensuring you are now meeting your business needs is another.  EMC's Data Protection Advisor can help here as well.

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Storage Switzerland


One of the more thoughtful analysts in the industry, in my opinion is George Crump from Storage Switzerland.  (I like the name and George is as independent as you can get in

this business.)  Yesterday I had the pleasure of briefing George on EMC's Data Protection Vision.  I like talking with George for a couple of reasons.  First, he gets it.  What does that mean.  Read his material.  He is genuinely trying to educate IT folks on what is really important in the data center and how to address these challenges.  Next, he keeps the 'pay for', 'vendor spin' to a minimum.  George works hard to just talk about the facts of a product or industry and talk about how products can help without selling.  The reality is, we live in a great technological time.  The problem with IT is that only 50% of the problems are technology related.  The other 50%  is psychological.  IT can't just implement new technology because its cool or even because it really does solve a problem.  Sometimes new technology is too expensive to implement or the solution that is currently in place had a three year amortization and your only two years into your product life.  Or, more importantly, the new technology may be the greatest technology at the right price but it doesn't fit into the current IT priorities.  These are all things IT needs to work through when considering whether or not to invest in new technology.  The other thing George and I spoke about was the fact that it gets difficult to be 'strategic' in IT especially given certain economic times.  A lot of times IT just needs a band-aide or quick fix to move on to more important issues that really drive the business.  I talk about this  a lot, especially when it comes to backup.  Lets face it, it may not be what we all want to hear but backup is not strategic to most environments.  The applications that drive the business are most important.  Backup is about risk mitigation and information availability if everything else fails.  Right, 'if everything else fails', and IT typically invests in technology in the front end in an effort to have as little failure as possible.  Meaning, IT doesn't just buy JBOD with no RAID if they think the environment shouldn't be put at that kind of risk.  So IT is  already investing in some risk management up front which drives the spend on the back end for data protection.

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A Data Protection Reference Architecture – Part 1


This blog will have multiple parts.  I will introduce my view of a data protection reference architecture and the next few blog posts will talk to components of that architecture.

The other day  I had a very interesting conversation with a colleague of mine in Australia.  He was looking for a data protection reference architecture that he could use to speak to his customer.  As you can imagine having this conversation over the phone could pose to be a difficult challenge.  When the conversation began, my fear was he was looking for an ‘architecture’ diagram that included data protection appliances, backup servers, disk libraries, tape libraries and backup agents.  I quickly realized that this is an impossible conversation to have with him without knowing:

A)     the customer’s environment or challenges

B)      the customer’s business objectives

I find that most vendors don’t know A or B when speaking to a customer about their data protection ‘issues’, but they really should.  Having a more thoughtful conversation with customers in a consultative fashion is more relevant to customers in understanding their challenges and helping to align these challenges to the best possible solution.

I started my conversation with the diagram shown below (Figure 1).  A simple triangle divided horizontally into 4 segments and the middle two segments divided vertically in half.  Each segment represents different business objectives within a company.  As you go around the triangle, you can see that there are different technologies and different methodologies for attacking data protection challenges, which is why there is no longer a “one size fits all” approach when it comes to protecting data today. Let’s face it; the two most important commodities in backup are time and capacity.  One of the primary drivers behind the type of protection that is used is the Recovery Point Objective or RPO.  Different technologies provide different RPOs and each has a different price point as well as there are different processes that can be applied to attach RPOs.

Figure 1

Figure 1

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A Data Protection Tribute to Michael Jackson


I was walking through the data center the other day when I heard one of my colleagues, MJ “Scream”, “I wish I had some ‘Morphine’”.  Well, I have to say I was “Speechless”.  I walked over to where MJ was standing, near the tape library, and when I asked him what was wrong, he replied “there was another backup tape ’Jam‘.”  MJ told me he had been “Working Day and Night” on a major backup problem and he was now bouncing “Off The Wall”.  He told me he was sick of dealing with traditional backup tools and just wanted to get rid of tape.  I told MJ that it was “Human Nature” to feel “Bad” in a time like this but I also told him, “You Are Not Alone”.  I said MJ, “’Keep The Faith’, we all ‘Remember The Time’ when backups ran like a ‘Speed Demon’ and were ‘Unbreakable’, but that is ‘HIStory’, tape isn’t that fast any more given the amount of data we now have.  I also told him that “We are Backup Administrators, we are ‘Invincible’ and ‘Heaven Can Wait’ for us, and while we may not have our issue fixed at the ‘Break Of Dawn’, we would ‘Come Together’ to ‘Heal The World,’ or at least the datacenter’ (I chuckled).  I proceeded to tell him about a revolutionary new backup concept utilizing source-based deduplication technology.  It’s “PYT”, a pretty young thing, but  more importantly it’s here to stay.  EMC  offers it with a product called Avamar , the most efficient variable block,  source-based, deduplication technology on the market that:

  • Helps to eliminate tape all together
  • Is perfect for VMware environments
  • Protects remote offices most efficiently
  • Stems the tide of data growth on NAS platforms
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Accelerating Backup Efficiency


EMC's announcement on accelerating your backup efficiency hits some very important concepts to help users make significant progress in solving some key backup challenges.

A lot has been said over the last 18 months regarding an inflection point, where the growth of data is out pacing the capabilities of traditional backup technologies.  This has driven the 'one size does not fit all' belief when it comes to backup technology for your infrastructure.  Vendors talk about utilizing new technologies such as disk based backup, VTL (virtual tape libraries), deduplication and data protection management in order to improve the backup process.  While each of these technologies can help to improve the process, customers need to act faster in order catch up with the growth of data.

It’s not to say run out and buy one of each of these technologies and collectively they will solve your all your backup challenges.  The first and perhaps the most important thing is to assess your backup environment.  The reason there is not a one size fits all policy when it comes to backup is because different data types behave differently with different backup technologies.  Data deduplication is great, but it can work much better when it is applied in the proper manner.  A combination of source and target deduplication can complement one another to maximize your backup efficiency.  As an example, by leveraging source based deduplication for the proper data in your environment can give you a significant number of cycles back to your traditional backup software and improve performance on data types that aren't a good fit for source based deduplication.  So the message is, use assessment services to help you gain a realistic understanding of your data profile that allows you to choose the right deduplication for your environment.  Additionally, make sure the tools that you use to understand your deduplication efficiency utilize similar algorithms as the products you will use in your environment so there are no surprises.

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Lean Six Sigma Your Backups


Last week I took a course offered by EMC entitled ‘Lean Six Sigma' - Yellow Belt. This is a training course that is used to help ‘solve problems' in a given process, typically work related. When I think about where the biggest problem is in IT its in the Backup arena so I thought, what a better place to test it.

backup4

Enterprise Strategy Group 2008

There are two components to Lean Six Sigma. Lean or Leaning a process is about removing excess from a process to make it more efficient. For backup, moving as much data out of the backup stream as possible would increase backup efficiency.  Deleting unnecessary data or archiving static data in the production storage can cut down on as much as 50% of the data in the backup, ‘leaning' the process.

Next, when looking at Six Sigma, we learned about the DMAIC process. That is:

  • Define - Business case, scope, problem statement, goals
  • Measure - Process flow, run charts, Pareto charts
  • Analyze - Cause / Effect, waste identification
  • Improve - Waste removal, improve plan, control charts
  • Control - Monitor to prevent repeat failure, control charts, control plan

First, as I was thinking about this, I kept coming to the measure phase. If you don't currently measure your backup process, unless of course only when there is a recovery failure, then perhaps its time to invest in a tool to help measure the current process.  This measurement will allow you to identify current problems, serving as a benchmark against wich you can measure the success of your 'leaning'.  So, if we apply the steps in the DMAIC process to your typical backup environment, here is what it may look like.

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