Category: Diaster Recovery

The Storage Alchemist in Sterdyn (Poland)


After landing in Warsaw, I got into a car with the local sales leader for Poland and we drove to the event location.  It was a 2 hour drive.  First, the roads and the land in Poland reminded me very much of my home time in Maine.  Very scenic and rural but beautiful and peaceful.  We talked storage for 2 hours and I am always festinated at the thirst for knowledge there is when I travel.  It was a great ride followed up by a customer reception and some local Polish brew.

Thursday I spent the day in Sterdyn, Poland for IBM Storage University.  There were 30 customers at the event and it went very very well.  The event was at Palac Ossolinski, today used as an event center but has a very rich history, in fact at one point it was used as a medical facility in WWII.  The photo is of the building where we had the event.  The topics we covered were:

  • Storage Efficiency
  • EasyTier
  • ProtecTIER
  • XIV
  • Real-time Compression
  • V7000

The customers were very interactive and provided a lot of insight to their environments.  Interestingly enough I learned during our customer reception that IBM storage is #1 in Poland with HP second and EMC third.  This is a true testament to the IBM sellers and the customers who use the IBM products every day to drive their business.  I also learned that the data break down in Poland is 90% block, 10% file which I found interesting and would be interested to check back 12 months from today to see how it will be different.

I did learn something very interesting in Poland.  The question was asked “Why XIV”?  What is so special about XIV.  The answer was awesome.  The answer started with 2 questions:

1)      How old is RAID?

2)      How old is your iPhone?

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Storage in Eastern Europe


 

 

 

 

 

 

 

 

 

 

Today I begin a 12 day trip to Easter Europe to talk about IBM Storage.

The trip will take me to:

  • Moscow, Russia
  • Warsaw, Poland
  • Prague, Czech Republic
  • Ljubljana, Slovenia
  • Umag, Croatia

In Russia, on September 6, I will be at the Information Infrastructure Conference and the following day meeting with customers to discuss storage and storage efficiency.

In Poland on September 8, I will be presenting IBM’s Real-time Compression at Storage University.

In Prague I will be meeting with the press as well as speaking with customers.  Additionally, I will be spending the weekend in Prague, a city I have always wanted to visit.

In Slovenia on September 14, I will be presenting at IBM’s Innovation Center at an IBM Solutions Event.

Finally in Croatia on September 15, I will be at the IBM Forum, the largest IBM even in Croatia.

In each location, I will be speaking with partners and customer on IBM’s innovation in storage, storage efficiency and Real-time Compression.  I am looking forward to learning what the largest storage challenges are across Eastern Europe and users go about solving their challenges.  Additionally, I will be doing some local enablement for our partners and sellers.

I will blog from each location.  I will talk about the professional part of my travels as well as, hopefully, one personal event.  I have tried to make sure that in each city I have time to do one interesting thing.  I don’t know when, if ever, I’ll be back to these cities and these are some places I have always hoped to go.  Too often we travel and its all business.

Also stay tuned, when I land I will have an update from my trip to VMworld.  It was fantastic.  Truly the best end user show around.  I learned a great deal and can’t wait to share some of what I saw.  As always – comments are always welcome.

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Storage Efficiency Spotlight at VMworld


VMworld Live 2011
Via: Wikibon

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Data Protection, Retention and Archive Starts with Data Value


 It feels good to open up the blogging again to new topics, especially ones I am intimately familiar with.  (But have no fear, there will be references to primary storage optimization / compression.)

This weekend I had an interesting conversation with my Dad.  We were discussing backup.  My dad basically runs IT for the State of Maine.  The State of Maine uses CommVault backup software.  So I posed the question to him, “What would it take for you to rip out CommVault and replace it with another solution.  He thought about it for a moment and replied “I wouldn’t”.  His answer came down to a couple of reasons.

First was the expense.  It’s not just about buying the new software, it would be training people to run the new software and it would be about throwing away the massive investment they have in their existing product as well as converting all the years of backup takes created with one software to the new software.  This is one of the biggest things vendors forget when trying to sell a customer on their backup software.

Second was the fact that, feature for feature, the top 5 traditional backup software products are not really that different from one another.  Sure, I do agree that some products have features that others don’t, and others products have features that work better than others, but in reality, the delta is so small and the workarounds are so simple it doesn’t really matter.  Unless your replacing traditional backup software with an evolutionary source based data deduplication software (which is only applicable for some environments) there is no advantage to switching software.

The challenge is if Data Protection is still one of the biggest and most expensive pain points within IT, how do the problems get resolved if replacing the software controlling it all is too costly to change?

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Comprehensive Capacity Optimization – Deduplication 2.0


Technology is great isn't it?  When someone thinks they have a new idea on the same old technology foundation they call it "X 2.0".  I have been watching the banter between analysts and vendors (specifically NTAP’s Dr. Dedupe and Permabit’s CEO Tom Cook) on the topic of Deduplication 2.0 and it is my belief that the proverbial boat is being missed (since we are using water analogies).  I have been watching these guys hash it out for the past few weeks and decided I have to jump in.  I find the real value to these conversations is the value to the end user.  At the end of the day, it doesn't really matter who 'coined' or 'invented' a term (like deduplication 2.0) but what does matter is if  the term actually helps describe a technology and how that technology can be leveraged to make things better in the data center.  We should focus on the implications of this new generation of deduplication - ‘deduplication 2.0’.

In May I delivered a presentation to a number of EMC customers on the topic of Data Deduplication 2.0 - Comprehensive Capacity Optimization.  The point of my presentation was simple (and keep in mind this was before the Data Domain acquisition); there are a number of capacity optimization technologies/capabilities that are available to customers today.  Originally these deduplication technologies were used primarily for backup purposes but slowly, deduplication is making its way into primary storage. Deduplication in primary storage makes a lot of sense FOR DATA THAT IS STATIC.  Why only static data?  Static data is data that isn't used frequently (doesn't mean it's not important, it just simply is not accessed often); because access to this data is infrequent, the performance requirements for this data is less than that of active data. Remember; nothing in IT is free.  If I deduplicate data, in order to use it, I must ‘rehydrate’ it and thus there is a performance implication so I want to be careful where I deduplicate data so as not to inhibit performance on production data.

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A Data Protection Reference Architecture – The Final Chapter


The Architecture

This ‘architecture’ diagram, as you can see, is not a typical architecture diagram, but hopefully it can be used to align your business and business objectives with the technologies that are available and can best be applied to solve your issues helping to balance, cost, complexity and compliance.

This diagram can also be used to do a couple of other things.  It can help you begin to classify your data and align your  data to your business objectives.  It also lets you begin to identify what data or data services in your environment that may be more important to you than others and based on this help you to choose areas you may want to outsource or move to the cloud.

As you can tell, there really is not one solution for meeting all your data protection needs.  The challenge comes with managing multiple solutions in an effort to meet your business objectives.  While there are only a few technologies available that allow you to manage your environment across all your RPOs and RTOs, it is important that I point out EMC’s NetWorker is able to do this, centralizing your data protection infrastructure  for ease of management.  It allows you to manage traditional backup, source based deduplicated backup with Avamar, CDP with RecoverPoint, as well as the EMC disk libraries and tape where the data is stored.  Now, I am not saying that NetWorker solves all of your data protection challenges, nor am I suggesting that replacing one traditional backup technology for another is the right answer, but what I am saying is that if you’re looking to have all the feature functionality required to meet all your business objectives and you want easier management, NetWorker is one avenue to get you there.  Additionally, the underlying image of the triangle represents data protection management.  Putting all the new technology in place is one thing, managing it, and ensuring you are now meeting your business needs is another.  EMC's Data Protection Advisor can help here as well.

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A Data Proteciton Reference Architecture – Part 4


Business Critical Applications

The tip of the triangle focuses on the applications (or data) that drives your business.  It is these applications within your business that, should they go down for any length of time, cost you money.  The recovery of this information, in the event of a ‘disaster’, needs to be very fast (RTO in minutes) and the data can’t be very ‘old’ when it is recovered (short RPO, less than 24 hours).   Typically,  the technologies that are used for these types of applications are replication (synchronous or asynchronous) or continuous data protection (CDP).  These technologies ensure that recovery at the alternate location  are instant (or near instant) and / or give users the ability to pick a point in time they want to recover to in order to ensure no data loss and the ability to bring up the applications as fast and accurately as possible.  This category, much like the rest of them, have the same disclaimer, 'one size (product) does not fit all'.  Depending upon the value of the data in this tier, and the risk to the business if this data is unavailable drives the technology and spend in this part of the triangle.  Keep in mind, the right technology (Don't choose CDP if you need an active remote file system) gives you the best recovery (RPO) for your business needs and can keep you on the Road to Recovery.

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Process vs. Technology


The hardest thing to change inside IT is not technology, it is process!  I say this because all too often there are technologies available that provide a far superior solution to a complex IT problem, however, this new technology may not fit into your existing business process.  Need proof?  Let's take data protection as an example.  Did you know that VTLs (virtual tape libraries) and data deduplication technologies came out at the exact same point in history, 10 years ago?  Which technology had faster market adoption?  VTLs of course because implementing them didn't cause a major disruption in processes.

Let's take a look at a simple backup environment.  We won't worry about archiving or compliance for the moment, just operational backup and recovery.  Today's backup has a number of complexities.  There are some data sets that have weekly full backups and daily incremental backups.  There are some data sets that sit under applications that, for faster recovery capabilities and simplicity, require daily full backups.  Once the backups are done, in order to ensure true data protection reliability, a process of checking the backup logs to ensure every system was successfully protected begins.  Next, backup tapes are either created (if it is a disk based backup) or tapes are taken from the library and moved to a transportable box, hopefully a secure box.  Finally, a third party vendor comes to pick up the tapes and take them off site for safe-keeping.  Additionally, if the data is backed up using encryption, then the encryption keys are also kept off site for security purposes.

 Customers face these standard backup challenges:

1) Backups take too long and cannot meet backup windows as a result of too much data.

2) Backups fail due to poorly configured (networked) backup environments.

3) Backups at remote offices are 'unreliable'. (Don't follow best practices set in the data center.)

a. No one with the appropriate skill set is available to monitor these backups.

b. No one with the appropriate skill set is available to troubleshoot these backups.

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